Live In Canada Immigration Services Privacy Policy

Introduction

Big Ben Media Ltd (“Big Ben Media,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose information about our clients and users of our services. By accessing or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

  • Personal Identification Information: We collect personal data you provide when you register, fill out a form, or otherwise communicate with us. This may include your name, email address, phone number, marital status, date of birth, country of birth, current residence, and any other information you choose to provide.

  • Financial Information: For service transactions, we may require financial information such as credit card numbers or bank account details.

  • Immigration Information: Specific to immigration services, we collect necessary documents like passports, birth certificates, and other relevant personal documents.

  • Technical and Usage Information: We automatically collect information on how you use our services, including IP addresses, browser type, language settings, and usage statistics.

2. How We Use Your Information

Your information helps us to:

  • Process immigration applications and other related services.

  • Communicate with you about your account and service updates.

  • Improve our services and website through data analysis and feedback.

  • Perform administrative tasks and fulfill legal obligations.

  • Market our services to you, unless you opt out.

3. Sharing and Disclosure of Information

We do not sell or rent personal information to third parties. We may share information with:

  • Government and regulatory authorities as required for processing immigration-related applications and complying with legal obligations.

  • Third-party service providers who perform services on our behalf, under confidentiality agreements.

  • Legal and law enforcement officials in response to lawful requests or to protect our legal rights.

4. Data Security

We take reasonable measures to protect the information we collect through secure data processing storage and security technologies to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Request corrections or deletions.

  • Object to processing and request data portability.

  • Withdraw consent where you previously provided it, subject to legal restrictions and reasonable notice.

7. International Transfers

Personal information we collect may be processed in any country where we have facilities or in which we engage service providers, and by using our services, you consent to the transfer of information to countries outside of your country of residence.

8. Changes to This Privacy Policy

We may update this policy from time to time. The revised policy will be posted on this page. We encourage you to review it regularly.

Contact Information

Questions about the Terms of Service should be sent to us at:

Your continued use of our services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Information

For any questions or additional information, feel free to contact us:

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